Have you bought a new car on finance (PCP, HP, Lease to Purchase)? If so, you could have been mis-sold your car loan. Contact us today and let us investigate the possibility of potential compensation for you on a no win no fee agreement*.

Key considerations we can investigate for you:

  • Did you pay more for your motor finance because of the way the lenders incentivised the brokers/car dealerships?
  • Were sufficient affordability checks carried out to ensure you could afford the product in question?
  • Were you informed of the level of commission associated with setting up the finance and was there a conflict between lenders and the brokers/dealerships?
  • Was the contract properly explained?  Were you aware of consideration such as balloons payments, extra mileage charges and that you would not own the vehicle until all sums have been paid?

What is PCP and how does it work?

  • Deposit

A PCP deal is basically a loan to help you get a car. But unlike a normal personal loan, you won't be paying off the full value of the car and you won't own it at the end of the deal (unless you choose to). The deposit is usually around 10% of the car's value.

  • Monthly Payments

Monthly repayments are dictated by the length of the term of the plan, deposit, amount, annual mileage, and the car's total value.

  • Final Payment

At the end of the agreement there is an optional final payment, this is a pre-agreed figure which is determined in the PCP contract prior to starting the agreement, this figure is set out by the finance company which predicts the cars worth at the end of the agreement.

Drivers who have bought cars using a type of finance deal from a dealer are being warned they might have fallen victim to a new type of mis-selling scandal.

This is according to the National Association of Commercial Finance Brokers (NACFB), which says that many buyers could have had the wool pulled over their eyes by car dealers.

Have you been mis-sold?

Was the contract properly explained? Were you aware of considerations such as balloons payments, extra mileage charges and that you would not own the vehicle until all sums have been paid?



You are not required to use a claims management company to make your complaint directly to your lender and if unsuccessful to the Financial Ombudsman Service for free. Alternatively, if your lender is no longer trading, you are able to submit your complaint, yourself, to the Financial Services Compensation Scheme for free.  For some claims we refer your case to a legal partner and act as an intermediary and we may receive a fee for any valid cases.

*A fee could be payable for any claim(s) cancelled after the 14 day cooling off period or after the lender has made a reasonable offer.

We may receive a fee for any claims we are unable to deal with ourselves and referred to a third-party law firm.